Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Ralph

Round Lake,IL

Summary

Well-rounded professional committed to issues to propel customer satisfaction. Skilled in training new staff and ensuring customer satisfaction, ready to contribute to a positive and efficient service environment.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Guest Service Representative

Target
Mundelein, IL
04.2026 - Current
  • Resolved guest complaints effectively and maintained a positive shopping experience.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Assisted guests with inquiries and provided information about store products.
  • Educated guests on promotions, sales, and loyalty programs to enhance engagement.
  • Handled customer transactions accurately at the checkout counter.
  • Supported various departments by assisting with tasks and responsibilities.

Volunteer

Feed My Starving Children
Grayslake, IL
10.2022 - Current

Nonprofit organization dedicated to providing food to those in need with a global milestone of 4 billion meals produced.

  • Prepared and packaged meals for distribution, supporting community members in need.
  • Maintained clean and organized workspace in collaboration with team members to enhance efficiency.
  • Supported new team members by providing guidance and resources during onboarding. in team environment, fostering inclusion and support.

Guest Service Specialist

Jewel - Osco
, IL
08.2023 - 02.2026
  • Assisted customers with inquiries, enhancing their understanding of products.
  • Assisted customers with inquiries and provided product information.
  • Ensured swift and precise transaction handling for customer satisfaction.
  • Resolved customer complaints, fostering satisfaction and encouraging repeat business.
  • Trained new staff on customer service protocols, ensuring consistent service quality.
  • Maintained cleanliness and organization in the store environment.

Education

High School Diploma -

Round Lake Senior High School
Round Lake, IL
08.2019 - 05.2023

Skills

  • Customer Service
  • Guest relations
  • Point of sale
  • Cash Handling
  • Task Prioritization
  • Organizational skills
  • Teamwork and Collaboration
  • Problem Solving
  • Conflict resolution
  • Adaptability

Timeline

Guest Service Representative

Target
04.2026 - Current

Guest Service Specialist

Jewel - Osco
08.2023 - 02.2026

Volunteer

Feed My Starving Children
10.2022 - Current

High School Diploma -

Round Lake Senior High School
08.2019 - 05.2023
Elizabeth Ralph