Elizabeth Raudszus
Spokane,WA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Diligent worker with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with patient care and adaptable to new processes and procedures. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Cashier
Cafe Rio
Spokane, WA
06.2023 - 12.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Warehouse Associate
Amazon
Spokane, WA
05.2024 - 05.2024
- Assisted in loading finished goods onto delivery vehicles as required.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Drive-Thru Cashier
Arby's Restaurant
Spokane, WA
08.2022 - 12.2023
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Received payment from customers and made change as needed.
- Verified that orders were accurate and complete before delivering them to customers.
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
- Ensured compliance with all health regulations related to food handling practices.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
- Greeted patrons, speaking clearly to take orders and give details about food items.
- Completed opening, closing and shift change tasks by following company guidelines.
- Capitalized on slow periods to restock supplies, clean counters and remove trash.
- Greeted customers promptly and responded to questions.
Elderly Caregiver Volunteer
Volunteer Work
Spokane, WA
03.2019 - 10.2022
- Provided companionship and emotional support to elderly individuals.
- Assisted with activities of daily living such as bathing, dressing, and grooming.
- Organized recreational activities for elderly clients including reading, playing board games, and taking walks.
- Transported seniors to medical appointments and other errands.
- Kept living areas clean and organized for the comfort of the elderly residents.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Laundered clothing and bedding to prevent infection.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Education
Some College (No Degree) - Communication Studies
Spokane Community College
Spokane, WAGED -
East Valley High School
SpokaneSkills
- Customer Assistance
- Customer Service
- Organizational abilities
- Cleaning and sanitizing
- Customer service excellence
- Guest inquiries
- Order Taking
- Written and verbal communication
- Complex Problem-Solving
- Time management skills
- Staff Training
- Medication Management
- Emotional Support
- Compassionate Caregiving
- Errand running
- Personal Hygiene Assistance
- Adaptive equipment use
- Mobility Assistance
- Patient Companionship
- Relationship Building
- Basic Housekeeping
- Safe Patient Transportation
- Basic Mathematics
- Patient Care
- Compassionate client care
- Patient assistance
- Post Operative Care
- Medication Administration
Timeline
Warehouse Associate
Amazon
05.2024 - 05.2024
Cashier
Cafe Rio
06.2023 - 12.2024
Drive-Thru Cashier
Arby's Restaurant
08.2022 - 12.2023
Elderly Caregiver Volunteer
Volunteer Work
03.2019 - 10.2022
Some College (No Degree) - Communication Studies
Spokane Community College
GED -
East Valley High School
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