Elizabeth Suarez
Shelby,MI
Summary
Accomplished Property Manager with a proven track record at VND Properties LLC, adept in property management and customer service-focused strategies. Excelled in enhancing tenant satisfaction, streamlining operations for efficiency, and ensuring regulatory compliance. Skilled in negotiation and problem-solving, significantly reducing operational costs while maintaining high service standards.
Overview
10
10
years of professional experience
Work History
Property Manager
VND Properties LLC
03.2019 - 12.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with legal counsel to resolve tenant disputes.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
Grocery Manager
Carniceria La Conasupo
04.2015 - 02.2023
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Ensured compliance with local health regulations through diligent sanitation practices and staff training.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
- Improved overall sales by identifying market trends and optimizing product selection.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Developed and implemented inventory management procedures, reducing product waste significantly.
- Upgraded technology systems for inventory and sales tracking, enhancing operational efficiency.
- Streamlined checkout process, resulting in shorter lines and happier customers.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Accounting And Finance
Ferris State University
Big Rapids, MI12-2026
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Eviction procedures
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
VND Properties LLC
03.2019 - 12.2024
Grocery Manager
Carniceria La Conasupo
04.2015 - 02.2023
Bachelor of Arts - Accounting And Finance
Ferris State University
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