Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Taft

Liberty Center,OH

Overview

5
5
years of professional experience

Work History

Patient Scheduling Coordinator

Shine Ortho Studio
03.2022 - Current
  • Interact with patients via phone and email, providing exceptional customer service by addressing inquiries, explaining appointment procedures, and accommodating specific scheduling preferences.
  • Verify insurance coverage and obtain pre-authorizations.
  • Manage a high volume of patient appointments using scheduling software, WaveOrtho, ensuring optimal allocation of time slots and resources to minimize wait times and maximize clinic efficiency.
  • Maintain accurate and up-to-date electronic patient records, meticulously entering relevant information, appointment details, and ensuring data confidentiality.

Registered Behavioral Technician

Hopebridge
09.2021 - 12.2021
  • Responded appropriately to challenging behavior by following established procedures and strategies to ensure the safety and well-being of the client and others.
  • Followed and implemented behavior intervention plans created by BCBA/BCaBA to address behavioral challenges and promote skill development in clients.
  • Assisted in teaching clients various skills, such as communication, socialization, self-care, academic tasks, and more, based on client's individualized goals.
  • Accurately collected data on client behavior during intervention sessions to help assess progress, track changes, and modify strategies as needed.

Online Grocery Pickup Associate

Walmart
07.2018 - 07.2021
  • Received customer orders through apps and accurately selected the requested grocery items from the store's inventory.
  • Carefully packed selected items in a manner that prevented damage and preserved the quality of perishable and fragile goods.
  • Addressed customer inquiries, concerns, or issues related to customer orders, striving to provide exceptional service and resolve any problems promptly
  • Transported, organized and packed the vehicles with customer's groceries in a time-efficient and personable manner

Education

Bachelor of Arts - Human Development and Family Studies

Bowling Green State University
Bowling Green, OH
05.2021

Skills

  • Data Entry
  • Schedule Management
  • Patient Relations
  • Insurance Verification
  • Behavior Management
  • Treatment Planning
  • Progress Monitoring
  • Interdisciplinary Collaboration

Timeline

Patient Scheduling Coordinator

Shine Ortho Studio
03.2022 - Current

Registered Behavioral Technician

Hopebridge
09.2021 - 12.2021

Online Grocery Pickup Associate

Walmart
07.2018 - 07.2021

Bachelor of Arts - Human Development and Family Studies

Bowling Green State University

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Elizabeth Taft