Elizabeth A. Kienle
West Palm Beach,Florida
Summary
Well-qualified manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Property Manager
Bar Invest Group
West Palm Beach, Florida
12.2020 - 01.2022
- Oversaw daily operations of 300 unit community.
- Contributed to achieving occupancy expectations through leasing and renewals
- Collecting and posting income while enforcing delinquency policies.
- Team development and recruitment
- Scheduling all maintenance and operation needs
- Managed and scheduled renovation and capital projects
- Minimized vacancy periods by collaborating with owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Followed up on delinquent tenants and coordinated collection procedures.
- Developed, reviewed and submitted property operating and capital budgets.
Property Manager
Avalon 850 Boca/ Greystar/ Avalon Bay
Boca Raton, Florida
07.2019 - 12.2020
- Managing a 370 unit class AA community
- Maintaining Greystar and Avalon Bay’s standard of customer service
- Handling resident complaints in a timely and professional manner.
- Overseeing hiring, training, and professional growth of a team of nine employees. Along with training other community managers.
- Setting and maintaining budgets/ Reforecasting
- Team development and recruitment
- Scheduling all maintenance and operation needs
- Capital projects
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
EdgewaterCrossings/Pegasus Residential
Panama City Beach, Florida
09.2018 - 05.2019
- Maintaining Pegasus’ standard of customer service and quality
- Provide operational leadership, scheduling all vendor relations and capital projects
- Driving occupancy rates on consistent basis
- Marketing and managed social media accounts
- Managed a 266 unit community
- Collecting, posting, and depositing income
- Enforcing delinquency policies
- Handling all resident complaints and concerns
- Setting and maintaining yearly budgets
- Vendor relations
- Prepare weekly and monthly reports
- Training staff to Fair Housing standards
- Proficient in Florida law
Senior Property Manager
Grand Oaks at the Lake / AspenSquare Management
Boca Raton, Florida
04.2016 - 08.2018
- West Melbourne, Lantana, Maintaining Aspen's standard of customer service and quality
- Provide operational leadership
- Driving occupancy rates on consistent basis
- Marketing and managed social media accounts
- Managed a 302 unit start-up community generating over $5 million in annual revenue
- Collecting, posting and depositing income
- Enforcing delinquency policies
- Handling all resident complaints, concerns and service requests
- Training of travelling managers
- Vendor relations
- Promoted to a Senior Community Manager at a 404 unit property generating $10 million yearly and 88 unit property in
Asst. Property Manager
Lakeview Square Apartments
Dublin, Ohio
03.2012 - 05.2013
- Provided exceptional customer service to residents and potential residents
- Marketing
- Gave tours of the property, processed rental applications, and secured leases
- Collected and processed rent payments
- Scheduled all operational needs
- Coding and processing invoices
- Completed weekly and month end reports
- Managed 460 unit townhouse community
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assessed property, compiled information and wrote reports regarding findings for submission to property manager.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed security deposit refunds.
- Developed policies and procedures for effective property management.
Owner
Hilliard, Ohio
08.2002 - 08.2007
- Owned and managed two duplexes
- Remodeled and refurbished
- Completed all necessary background and credit checks
Education
Associate of Arts - Real Estate
Columbus State Community College
Columbus, OH2005
Associate of Arts - Real Estate
Hondros College of Business
Westerville, OH2003
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Jonathan Alder High School
1996
Skills
- Decision Making
- Staff Development, Management, and Recruitment
- Strong Organizational and Analytical Skills
- Superior Sales Representation
- Excellent Communication and Interpersonal Skills
- Operations Management
- Creative and Adaptable
Affiliations
My qualifications represent a distinctive combination of career development that predicts positive contributions for the company with which I affiliate. As a successful business professional, my background is highlighted by years of visible achievements. I offer a high degree of integrity, and believe that I would be an asset to any environment.
Timeline
Property Manager
Bar Invest Group
12.2020 - 01.2022
Property Manager
Avalon 850 Boca/ Greystar/ Avalon Bay
07.2019 - 12.2020
Property Manager
EdgewaterCrossings/Pegasus Residential
09.2018 - 05.2019
Senior Property Manager
Grand Oaks at the Lake / AspenSquare Management
04.2016 - 08.2018
Asst. Property Manager
Lakeview Square Apartments
03.2012 - 05.2013
Owner
08.2002 - 08.2007
Associate of Arts - Real Estate
Columbus State Community College
Associate of Arts - Real Estate
Hondros College of Business
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Jonathan Alder High School
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