Elizabeth Zenti
Genesco
Milwaukee,WI
20
years of professional experience
Results-driven District Sales Manager with a proven track record of leading teams to achieve revenue growth. Expertise in strategic decision-making and customer engagement, consistently enhancing brand visibility and team performance.
Work History
District Sales Manager
12 Years 10 Months- Led district sales initiatives, achieving consistent revenue growth across multiple retail locations.
- Mentored and trained sales teams, fostering a culture of high performance and collaboration.
- Developed and executed strategic marketing plans to enhance brand visibility and customer engagement.
- Analyzed market trends and sales data to inform strategic decision-making and optimize product offerings.
- Implemented best practices for inventory management, resulting in improved stock availability and reduced shrinkage.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness and productivity.
Bartender
3 Months- Provided exceptional customer service by engaging guests, addressing concerns promptly, and creating a welcoming atmosphere.
- Crafted and served cocktails, ensuring quality and consistency in every drink presented.
- Managed bar inventory, maintaining optimal stock levels and minimizing waste through effective ordering practices.
- Served high customer volumes during special events, nights, and weekends.
- Implemented cash handling procedures to ensure accurate transactions and minimize discrepancies at the bar register.
Bartender
2 Years 8 Months- Created and crafted unique cocktails to enhance customer experience.
- Trained new staff on bar operations and customer service standards.
- Implemented efficient workflow techniques, improving service speed and quality.
- Managed inventory levels, ensuring optimal stock for busy service periods.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
1 Year 11 Months- Delivered exceptional customer service in fast-paced dining environment.
- Trained new team members on service protocols and menu knowledge.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of dining area and service stations.
Sales Associate
1 Year 6 Months- Provided exceptional customer service to enhance shopping experiences and foster repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
High School Diploma
Associate of Arts - General Studies
Skills
Team leadership
Sales presentations
Territory management
Goals and performance
Relationship building and management
Inventory management
Sales team leadership
Sales management
Timeline
District Sales Manager
Genesco
12.2013 - CurrentRead More
Bartender
Luciano's Restaurant North
09.2013 - 12.2013Read More
Bartender
EsTas Bar & Grill
01.2011 - 09.2013Read More
Server
Applebee's Grill + Bar
01.2009 - 12.2010Read More
Sales Associate
Brown's Shoe Fit
11.2006 - 05.2008Read More
DMACC
Associate of Arts from General Studies
Read More
Atlantic High School
High School Diploma
Read More