Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth (Libby) Prohaska

Minooka,IL

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Administrative Assistant

Troy Township Highway Department
Shorewood, Illinois
07.2021 - 03.2023
  • Managed office communications and correspondence for the highway department.
  • First point of communication for residents seeking assistance both in office and on the phone
  • Facilitated equipment maintenance schedules and coordinated service requests.
  • Assisted with document preparation and maintained accurate filing systems.

Assistant Manager/Stylist

Great Clips
Estero, Florida
03.2018 - 06.2021
  • Assisted in managing daily operations, inventory, and staff scheduling.
  • Provided training and support to new team members on procedures.
  • Ensured compliance with company policies and health
  • Managed customer service inquiries and complaints in a timely manner.
  • Implemented process improvements to streamline salon workflows.
  • Resolved customer complaints effectively and efficiently.
  • Developed promotional materials for local marketing initiatives.
  • Maintained accurate inventory records using point-of-sale systems.
  • Assisted customers with product selection and provided excellent service.
  • Processed transactions efficiently and handled cash register operations.
  • Educated customers on promotions and loyalty programs to enhance sales.
  • Participated in regular team meetings to discuss sales strategies and goals.

Education

Cosmetologist/Cosmetology Instructor -

Franklin Cosmetology Institute
Morris, IL
08.2011 - 08.2013

Minooka Community High School
Minooka, IL

Skills

  • Office management
  • Communication skills
  • Customer relationship management
  • Professional telephone demeanor
  • Clerical support
  • Consistent positive attitude and team player

Timeline

Administrative Assistant

Troy Township Highway Department
07.2021 - 03.2023

Assistant Manager/Stylist

Great Clips
03.2018 - 06.2021

Cosmetologist/Cosmetology Instructor -

Franklin Cosmetology Institute
08.2011 - 08.2013

Minooka Community High School
Elizabeth (Libby) Prohaska