Ella McCallum
Oroville,CA
Summary
Seeking a position that will enable to use, strong organizational skills, educational background, and ability to work well with people.
Overview
5
5
years of professional experience
Work History
Cashier
Burger King
2019.09 - 2019.11
- Provided excellent customer service, stocking, cleaning, handling money and debit card transactions
- Optimized learning skills to help other staff members when assistance needed.
Cashier
Ross
2022.01 - 2022.01
- Maintain a safe and clean work environment by keeping pallet area, and workstations neat
- Tailored to customers feedback and accommodated towards the service
- Assisted with spraying steam, water or air over spots to flush out chemicals, dry material, deodorize and neutralize odors
- Operated multiple machinery for the purpose of waxing, stripping, and buffing floors.
- Greeted customers entering store and responded promptly to customer needs.
Package Handler
Fedex
2022.01 - 2022.01
- Loaded and unloaded parcels and packages on and off trucks under instructions receive from the supervisors
- Collaborated with team members to organize loads efficiently, maintained a clean and safe working environment
- Use construction and maintenance tools and equipment to complete daily tasks
- Load materials and products into processing equipment
- Utilized and repaired entrusted equipment and tools, including hand tools and power tools.
- Followed safety regulations to maintain safe work environment.
Customer Service Representative
Tiffany Escue Insurance Agency
2023.08 - Current
- Answering customer inquiries via phone, email, or chat, and building trust with customers through open communication.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Participating in training and development programs to improve customer service skills
- Can Manage Multi-Tasking.
Education
High School Diploma -
Oroville High School
1535 Bridge St, Oroville, CA 9596606.2021
Skills
- Call center experience
- Money handling abilities
- Microsoft Excel
- Scheduling
- Paperwork Processing
- Appointment Scheduling
- Clerical Support
- Product Sales
Timeline
Customer Service Representative
Tiffany Escue Insurance Agency
2023.08 - Current
Cashier
Ross
2022.01 - 2022.01
Package Handler
Fedex
2022.01 - 2022.01
Cashier
Burger King
2019.09 - 2019.11
High School Diploma -
Oroville High School
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