Summary
Overview
Work History
Education
Skills
Timeline
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Ella Walter

Columbia City,IN

Summary

Dynamic Lead Hostess at Vineland with a proven track record in enhancing guest experiences through exceptional communication and efficient reservation processes. Skilled in team management and time management, I successfully trained staff to elevate customer service standards, ensuring seamless operations during peak hours.

Overview

3
3
years of professional experience

Work History

Lead Hostess

Vineland
Fort Wayne, IN
04.2023 - Current
  • Managed seating arrangements to optimize guest flow and enhance dining experience.
  • Trained and mentored new host staff on customer service best practices.
  • Coordinated with kitchen and waitstaff to ensure timely service during peak hours.
  • Developed and implemented streamlined reservation processes for improved efficiency.

Education

High School Diploma -

Huntington University & Ivey Tech
Huntington, IN
07.2026

Skills

  • Exceptional communication
  • Phone etiquette
  • Team management
  • Time management
  • Customers Service Experience

Timeline

Lead Hostess

Vineland
04.2023 - Current

High School Diploma -

Huntington University & Ivey Tech
Ella Walter