Ella Whitehead
Ardsley,NY
Summary
Hospitality Manager with a proven track record of enhancing dining experiences at Red Hat on the River. Recognized for exceptional guest relations and a welcoming demeanor, fostering a positive atmosphere. Core competencies include hospitality management and effective communication, complemented by experience in engaging children through sports activities. Aiming to leverage skills in a dynamic environment that prioritizes guest satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Red Hat on the River
Irvington, NY
09.2023 - 01.2024
- Escorted patrons to their designated seating areas.
- Presented menus to customers promptly after seating.
- Performed end-of-day menu cleaning.
- Maintained cleanliness of floors and rugs.
- Maintained hygienic restroom conditions through consistent cleaning tasks.
Softball Coach
House of Sports
Ardsley, NY
11.2022 - 03.2023
- Worked with younger kids and taught the basics of how to play in the field and at bat, while giving them a nurturing environment and promoting fun.
- While I wasn't working as a softball coach, I would direct birthday parties that would happen at the facility.
Education
High School Diploma -
Ardsley Highschool
Ardsley, NY06-2024
Some College (No Degree) - Still in School
Syracuse University
Syracuse, NYSkills
- Dining customer service
- Kitchen staff coordination
- Problem-solving
- Hospitality management
- Table management
- Friendly demeanor
- Handling complaints
- Reservations coordination
- Greeting guests
- Good with kids
- Motivational techniques
- Coaching staff oversight
Affiliations
- Working out
- Singing
- Acting
- Reading
- Watching TV and films
Languages
Spanish
Professional
Accomplishments
- Wrote a musical play for my senior class and starred in it
- Accomplished National Honor Society in High School
- Made the deans list first semester at Syracuse
Certification
- I am a lifeguard and CPR trained
References
References available upon request.
Timeline
Restaurant Hostess
Red Hat on the River
09.2023 - 01.2024
Softball Coach
House of Sports
11.2022 - 03.2023
High School Diploma -
Ardsley Highschool
Some College (No Degree) - Still in School
Syracuse University
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