Elle Marchesi

★Promoted to Crew Trainer June 2025

• Trained other employees in customer service, food safety, and performance requirements.
• Ensured compliance with health and safety regulations across all shifts.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Maintained current knowledge of all team position requirements.

• Maintained organized merchandise displays, ensuring product accessibility and visual appeal.
• Collaborated with team members to restock shelves and maintain inventory levels.
• Provided product knowledge and recommendations, supporting customer decision-making.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

• Collaborated with kitchen staff to ensure timely meal delivery and accuracy.
• Maintained knowledge of current menu offerings and daily specials for guest inquiries.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Adapted quickly to changing priorities in fast-paced kitchen environment while maintaining efficiency.
• Plated and presented all dishes to match established restaurant standards.