Elle Norman
Lawrence,KS
Summary
Currently a shift leader in position at Dairy Queen looking for a position to broaden kitchen experience and overall skills. A+ student all through high school going currently enrolled starting in the fall at Johnson County community college.
Strong culinary skills, art skills, communication skills, and more.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dairy Queen Grill & Chill
1835 Massachusetts St Lawrence, KS
08.2023 - Current
- Train new employees on daily tasks and responsibilities during a shift.
- Maintain a clean work environment while making sure employees are adhered to guidelines and protocols on shift.
- Complete cash and credit card transactions and resolve customer complaints and issues.
- Oversee cash handling procedures, maintaining accurate records and minimizing discrepancies while on shift.
- Keep the restaurant clean and stocked.
Grocery Store Cashier
Hyvee Market Grill
3504 Clinton Parkway Lawrence, Ks
12.2021 - 07.2022
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Stocked shelves and assisted customers with their shopping experiences.
- Monitored self checkout stands to ensure accurate usage and a good experience while shopping.
Crew Member
McDonald's
1309 W 6th St Lawrence, Ks
05.2021 - 12.2021
- Worked front counter, drive-thru and other areas. Handled customer interactions.
- Took orders, prepared meals, and collected payments.
Hostess
Old Chicago Pizza
545 Wakarusa Dr Lawrence, KS
12.2020 - 05.2021
- Answered customer questions and phone calls about orders, hours, seating, and menu information.
- Greeted customers upon arrival and seated customers.
- Used task balancing and responsibility skills by answering phone calls, greeting guests, and updating reservation log and seating log.
- Took reservations and to-go orders by phone
Education
Lawrence Free State High School
Lawrence, KSSkills
- Cash Handling
- Efficient time management skills inside a restaurant
- Great communication skills and problem solving skills
- Team Leadership and good coworker
Timeline
Shift Leader
Dairy Queen Grill & Chill
08.2023 - Current
Grocery Store Cashier
Hyvee Market Grill
12.2021 - 07.2022
Crew Member
McDonald's
05.2021 - 12.2021
Hostess
Old Chicago Pizza
12.2020 - 05.2021
Lawrence Free State High School