Summary
Overview
Work History
Education
Skills
Timeline
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Ellen Ambrose

Staten Island,NY

Summary

Accomplished Receptionist with a proven track record at Bloomingtails Grooming, adept in data entry and maintaining customer relations. Excelled in enhancing client satisfaction and streamlining office operations. Skilled in professional demeanor and scheduling, significantly contributing to operational efficiency and client retention. Positive and upbeat with strong relationship-building abilities.

Overview

10
10
years of professional experience

Work History

Receptionist

Bloomingtails Grooming
10.2020 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Dog Bather

P.A.W.S. Grooming Spa & Boutique
09.2014 - 05.2020
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.

Education

High School Diploma -

Tottenville High School
Staten Island, NY
06.1998

Skills

  • Data Entry
  • Scheduling
  • Professional Demeanor
  • Customer and client relations
  • Service-oriented mindset
  • Organization skills
  • Time Management
  • File Management
  • Cash Handling
  • Inventory Control
  • Guest Relations
  • Telephone Etiquette

Timeline

Receptionist

Bloomingtails Grooming
10.2020 - Current

Dog Bather

P.A.W.S. Grooming Spa & Boutique
09.2014 - 05.2020

High School Diploma -

Tottenville High School

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Ellen Ambrose