Ellio Turner
Bryant,AR
Summary
Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front of House Manager
Bread Cheese Wine
10.2023 - Current
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Collaborated with chefs to create seasonal menus and promotional offers.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Motivated staff to perform at peak efficiency and quality.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
- Oversaw scheduling for all of FOH.
Assistant General Manager
Frothy Monkey
05.2021 - 08.2023
- Assisted in all forms of service, and hospitality including serving, barista, cook, management, and hosting.
- Made BOH, and FOH schedules
- Created and implemented FOH, and BOH order guides with accurate pars
- Trained new managers to lead with grace, respect, and finesse in all forms
- Created a weekly budget with precise numbers to accurately know the cost of goods sold
- Maintained all things maintenance on the property including, scheduling grease traps, espresso machine maintenance, hood cleaning, lawn trimming, and general maintenance on the property
- Interviewed potential baristas, servers, and BOH staff
- Upholding a welcoming, diverse, and kind culture
- Placed orders from multiple local vendors, and reps
- Trained new staff members on how to uphold kindness, service, and quality in a high-volume environment.
Lab Assistant II
NEA Baptist
08.2018 - 04.2021
- Document Route of specimens to labratory
- Dispose of contanimated needles in accordance with applicable laws, standards, and policies
- Drew blood from capilaries by dermal puncture
- Trained new employees
- Interviewed potentiol job candidates.
Carhop
Sonic-Drive in
03.2017 - 05.2018
- Examine trays to ensure they contain correct items
- Place food servings on plates or trays according to orders or instructions
- Load trays with accessories such as eating utensils, napkins, or condiments
- Deliver food to customers in a fast and friendly manor
- Made over 1,063,953 drink combinations.
Freelance Photography
Self Employment
12.2017 - Current
- Adjust apetures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, and subject motion
- Create artificial light, using flashes and reflectors
- Determine desired images and picture composition
- Review sets of photos to determine the best work
- Edit photographs in Lightroom, and Photoshop
- Deliver satisfactory photos to clients.
Education
Bachelors in Nursing -
Arkansas State University
Jonesboro, AR01.2021
Skills
- Management
- Leadership
- Hospitality
- Culture skills
- High-Volume Management
- POS Terminal Operation
- Scheduling
- Time tracking
- Service prioritization
- Performance Improvement
- Training and Onboarding
- Portion Control
- Liquor Law Compliance
- Inventory Management
- Restaurant Operations
- Quality Control
- Profitability Optimization
- ServSafe Food Manager
- Money Handling
Certification
Serve Safe
Bar Smarts
Leadership Coaching
Timeline
Front of House Manager
Bread Cheese Wine
10.2023 - Current
Assistant General Manager
Frothy Monkey
05.2021 - 08.2023
Lab Assistant II
NEA Baptist
08.2018 - 04.2021
Freelance Photography
Self Employment
12.2017 - Current
Carhop
Sonic-Drive in
03.2017 - 05.2018
Bachelors in Nursing -
Arkansas State University
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