Elsa Negash
Orlando,FL
Summary
Sociable server
skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
9
9
years of professional experience
Work History
Server
Rosen Hotels & Resorts
Orlando, FL
10.2017 - Current
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Duties by emptying trash, safeguarding alcohol and polishing silverware.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Cashier
Center plate
Orlando, FL
01.2017 - 07.2018
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Monitored sales events, added new merchandise and rang up purchases.
- Learned roles of other departments to provide coverage and keep store operational.
Cashier
Rosen Hotels & Resorts
Orlando, FL
11.2016 - 10.2017
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Monitored sales events, added new merchandise and rang up purchases.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Some College (No Degree) - Architectural Drafting Technology
Asmera Technical School
EritreaGED -
Orlando Technical Colleg - Mid Florida Tech
Orlando, FL05.2012
Skills
- Effective customer upselling
- Table setting arrangements
- Buffet setup and takedownc
- Dish preparation
- Point of Sale (POS) system operations
Timeline
Server
Rosen Hotels & Resorts
10.2017 - Current
Cashier
Center plate
01.2017 - 07.2018
Cashier
Rosen Hotels & Resorts
11.2016 - 10.2017
Some College (No Degree) - Architectural Drafting Technology
Asmera Technical School
GED -
Orlando Technical Colleg - Mid Florida Tech