Elvin Pena Ayala
Wauseon,OH
Summary
friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Desired Position role.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
3
3
years of professional experience
Work History
Crew Member
Mc Donald
Wauseon, OH
02.2026 - Current
- Delivered exceptional customer service by efficiently taking orders and processing transactions.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely food preparation and service during peak hours.
- Adhered to food safety standards and protocols while handling food items.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Horticultural Assistant
Wheeler Greenhouse
Montgomery Al
05.2025 - 12.2025
- Assisted with planting, watering, and maintaining greenhouse plants to ensure optimal growth conditions.
- Supported the preparation of plant displays for seasonal promotions, enhancing visual appeal and customer engagement.
- Monitored plant health by inspecting for pests and diseases, contributing to proactive care measures.
- Operated greenhouse tools and equipment safely while adhering to established safety protocols.
- Collaborated with team members to streamline daily operations, improving overall efficiency in plant care tasks.
- Provided customers with accurate information on plant care and selection, enhancing their buying experience.
- Maintained cleanliness of greenhouse facilities to create a safe and inviting environment for staff and visitors.
- Maintained tools and equipment in good working order, ensuring the safety and efficiency of daily operations.
Painter Assistant
Stellar Management
Montgomery Al
01.2024 - 11.2025
- Assisted in surface preparation and cleaning for painting projects
- Operated various tools and equipment for application tasks
- Supported lead painter in executing project timelines efficiently
- Maintained cleanliness and organization of work areas
- Monitored inventory levels of supplies and materials for painting jobs
- Increased customer satisfaction by maintaining a clean and organized workspace during painting projects.
- Demonstrated attention to detail when performing tasks such as taping off edges and trim before applying paint coats.
- Enhanced team productivity by promptly setting up ladders, scaffolding, and other necessary equipment for each project.
- Assisted in achieving high-quality results by properly preparing surfaces through sanding, scraping, and filling holes or cracks.
- Collaborated effectively with team members to identify potential issues early on, allowing us to address them proactively before they escalated into larger problems.
- Ensured safety at job sites by following proper procedures for handling hazardous materials and chemicals.
Worker
El Campo
Clinton Nc
01.2023 - 09.2023
- Maintained clean and organized workstations to ensure compliance with health and safety regulations.
- Collaborated with team members to optimize workflow processes and improve productivity.
- Supported maintenance efforts by identifying equipment issues and reporting them promptly to supervisors.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Reported defective products or machinery to supervisor.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
High School Diploma -
Percy Julian
Montgomery Al05.2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Drive-thru operations
- Leadership qualities
- Beverage preparation
- Willingness to learn
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Mc Donald
02.2026 - Current
Horticultural Assistant
Wheeler Greenhouse
05.2025 - 12.2025
Painter Assistant
Stellar Management
01.2024 - 11.2025
Worker
El Campo
01.2023 - 09.2023
High School Diploma -
Percy Julian