Elycia Joyce
Topeka,KS
Summary
Dependable Server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Red Lobster Restaurant
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Dog Daycare Attendant
Dog Day Afternoon
02.2023 - 08.2023
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Softball Instructor
Munoz Premier Softball
07.2021 - 01.2023
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Assisted clients with developing strategies to manage stress and increase productivity.
Education
High School Diploma -
Topeka High School
Topeka, KS05.2022
Certified Nursing Assistant - Home Health Aide
Washburn University of Topeka
Topeka, KS12.2021
Skills
- Order Accuracy and Delivery
- Contamination Prevention
- Pos Operation
- Warm and Friendly
- Stocking and Replenishing
- Active Listening
- High-Energy and Stamina
- Critical Thinking
- Dietary Restrictions
- Maintain Safety
- Collaborative Relationships
- Conflict Resolution Techniques
Timeline
Server
Red Lobster Restaurant
04.2023 - Current
Dog Daycare Attendant
Dog Day Afternoon
02.2023 - 08.2023
Softball Instructor
Munoz Premier Softball
07.2021 - 01.2023
High School Diploma -
Topeka High School
Certified Nursing Assistant - Home Health Aide
Washburn University of Topeka
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