- UX Design
- Martial Arts
- Strategy Games
- Digital Art and Animation
Elyse Binayao
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, demonstrating a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and make significant contributions to organizational growth.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Blue Fish Pediatrics
02.2023 - Current
- Greet and assist patients, schedule appointments, and manage records.
- Handle inquiries in person and by phone, ensuring efficient communication.
- Optimize provider time and patient satisfaction through effective scheduling.
- Keep appointments on track by coordinating with providers and addressing delays.
- Process prior authorizations and referrals for specialist clinics.
- Provide patient support by addressing concerns and maintaining a welcoming environment.
- Maintain accurate records by updating personal and financial information.
Barista
Starbucks
04.2022 - 02.2023
- Created and presented hand crafted drinks that matched the customer's needs
- Maintained a clean and safe work space for healthy preparation of food and drink
- Ensured positive customer connection by often greeting and engaging with customers new and old to make them feel more welcomed
- Maintained a happy, friendly attitude despite high traffic/high demand rushes
- Able to adapt and learn the new and rotating menu quickly and correctly
Barista
Teahouse Tea & Tapioca
01.2021 - 12.2022
- Greet and assist patients, schedule appointments, and manage records.
- Handle inquiries and optimize scheduling for efficiency.
- Coordinate with providers to maintain appointment flow.
- Process prior authorizations and specialist referrals.
- Support patients by addressing concerns and maintaining a welcoming environment.
- Update and manage patient records and financial information.
Server
Ginza Japanese Restaurant
05.2021 - 09.2021
- Provided exceptional customer service by engaging with guests, taking orders, and ensuring a positive dining experience.
- Built strong customer relationships by introducing new menu items and personalized recommendations.
- Effectively upsold limited-time specials and promotions, enhancing customer satisfaction and sales.
- Processed transactions accurately, handling cash and credit payments with efficiency.
- Earned a state liquor license, demonstrating commitment to professional development and compliance.
Shift Supervisor
Starbucks
04.2019 - 01.2021
- Provided personalized recommendations based on customer preferences.
- Ensured a clean, safe work environment per health standards.
- Assisted in optimizing store operations and workflows.
- Fostered teamwork by coordinating break and lunch schedules.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
Health Ambassador
Houston Health Department
06.2015 - 08.2015
- Provided administrative support in the Employee Health Clinic, managing confidential records with accuracy and compliance.
- Organized medical paperwork, updated patient information, and ensured secure transport of blood samples for timely testing.
- Assisted patients with the clinical process, offering guidance and reassurance during vaccinations and blood draws.
Education
Bachelor's degree - Psychology
University of Houston-Downtown
Houston, TX05-2026
Associate's degree - Psychology
Houston Community College - West Loop
Houston, TX12.2024
High School Diploma - English studies, math, social studies, science
Carnegie Vanguard High School
Houston, TX05.2017
Skills
- Office experience
- EMR Systems
- Organizational skills
- Office administration
- Microsoft Office
- Customer Service
- Empathy
- Communication skills
- Data Entry
- Teamwork
- Multitasking
Personal Information
Work Permit: Authorized to work in the US for any employer
Interests
Timeline
Medical Receptionist
Blue Fish Pediatrics
02.2023 - Current
Barista
Starbucks
04.2022 - 02.2023
Server
Ginza Japanese Restaurant
05.2021 - 09.2021
Barista
Teahouse Tea & Tapioca
01.2021 - 12.2022
Shift Supervisor
Starbucks
04.2019 - 01.2021
Health Ambassador
Houston Health Department
06.2015 - 08.2015
Associate's degree - Psychology
Houston Community College - West Loop
Bachelor's degree - Psychology
University of Houston-Downtown
High School Diploma - English studies, math, social studies, science
Carnegie Vanguard High School
Similar Profiles
Annie UribeAnnie Uribe
Medical Assistant at Blue Fish PediatricsMedical Assistant at Blue Fish Pediatrics
Nancy RomanNancy Roman
Medical Front Office Supervisor at Blue Fish PediatricsMedical Front Office Supervisor at Blue Fish Pediatrics
Madison MillerMadison Miller
Front Office Supervisor at Blue Fish PediatricsFront Office Supervisor at Blue Fish Pediatrics