Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Calderon Marin

Aurora,IL

Summary

Proven team player and sales associate specialist from GMS Communication, adept in customer service and cash handling. Excelled in creating inviting store environments and fostering customer loyalty through exceptional service and problem-solving skills. Achieved high customer retention by staying informed on industry trends and effectively managing multiple tasks.

Overview

2
2
years of professional experience

Work History

Crew Member

Chipotle Restaurant
01.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Sales Associate Specialist

GMS Communication
06.2022 - Current
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

East Aurora High School
500 Tomcat Ln Aurora,IL 60505
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Safe Food Handling
  • Inventory Restocking
  • Salesmanship
  • Cleaning
  • The seal of Biliteracy

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Member

Chipotle Restaurant
01.2024 - Current

Sales Associate Specialist

GMS Communication
06.2022 - Current

High School Diploma -

East Aurora High School
Emily Calderon Marin