Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Emalie Sorensen

Dayton,OH

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience

Work History

Server

Longhorn Steakhouse
Moraine, OH
08.2021 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Assisted in training new servers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Took orders from customers accurately and in a timely manner.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Prepared drinks according to standard recipes.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Bank Teller

PNC Bank
Kettering , OH
09.2019 - 08.2021
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Developed strong relationships with customers to ensure repeat business.
  • Followed strict compliance guidelines when completing financial transactions for customers.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
  • Provided assistance to other tellers during peak business hours as needed.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.

Daycare Assistant Teacher

South YMCA
Kettering , Ohio
10.2017 - 09.2019
  • Responded quickly to any unexpected situations such as injuries or behavioral issues.
  • Developed positive relationships with families by communicating regularly about their child's progress.
  • Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
  • Assisted in preparing nutritious snacks and lunches according to dietary guidelines.
  • Planned and organized activities to meet the physical, emotional and social needs of the children.
  • Observed each child's performance during activities and documented progress in order to plan future instruction accordingly.
  • Provided a safe, secure and nurturing environment for the children.
  • Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
  • Read books aloud to encourage language development while helping students understand story structure.
  • Maintained daily records of attendance, activities, meals served and medications administered.
  • Observed behavioral issues to alert parents or guardians.

Education

High School Diploma -

Stebbins High School
Dayton, OH
05-2016

Skills

  • Table Setting
  • Food inspection
  • Food Running
  • Table Bussing
  • Beverage Preparation
  • Safe Food Handling
  • Supply Restocking
  • Menu Memorization
  • Item promotion
  • Liquor, wine, and food service
  • High-volume dining
  • Cash Handling
  • Special dietary requirements
  • Menu knowledge
  • Relationship Management

Affiliations

  • swimming
  • going on walks
  • crafting
  • music
  • making memories with my daughter
  • working

Accomplishments

  • sophomore year of high school, I helped sell buckeyes to raise money for a teacher's daughter who needed a service dog

Languages

English
Professional

Timeline

Server

Longhorn Steakhouse
08.2021 - Current

Bank Teller

PNC Bank
09.2019 - 08.2021

Daycare Assistant Teacher

South YMCA
10.2017 - 09.2019

High School Diploma -

Stebbins High School

Similar Profiles

CREATE PROFILE
Emalie Sorensen