Emani Cobb
Millville
Summary
Hardworking employee with 5+ years of customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
Work History
Administrative Assistant
Administrative Resource Options
Freeport
07.2025 - Current
- Prepared documents, reports, and presentations using Microsoft Office Suite.
- Answered phone calls and emails to provide information. Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records. Handled confidential documents
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management .
- Scheduled appointments .
Home Health Caregiver
Alvita Home Care
Hauppauge
04.2023 - 05.2025
- Documented patient progress and reported changes to healthcare professionals.
- Maintained a clean and safe environment for the client; changing bed linens. Demonstrated compassion
- Monitored patient vital signs and reported changes to physician or nurse. Administered medications as directed and documented medication administration in accordance with established policies and procedures.
Traffic Control Flagger
AFTC
Hudson
03.2022 - 03.2023
- Directed traffic flow to ensure safety in construction zones.
- Communicated with drivers and pedestrians to provide clear instructions.
- Monitored surroundings for hazards and reported issues promptly. Assisted with the setup of cones, barricades, and other traffic control devices.
- Placed warning and detour signs to alert drivers of alternate routes and dangerous driving areas.
- Displayed excellent customer service skills when interacting with members of the public who were affected by road closures or delays due to construction projects.
Sales Associate
Old Navy, Gap
Westbury
09.2021 - 02.2022
- Collaborated with team members to restock shelves and display merchandise effectively.
- Handled customer inquiries and resolved issues promptly .
- Engaged with customers to understand their preferences and recommend suitable products.
- Helped customers find specific products, answered questions, and offered product advice. Performed cashier duties such as accepting payments, issuing receipts and counting money back change. Greeted customers and provided exceptional customer service .
Customer Service Associate
Levi’s
Westbury
03.2019 - 07.2021
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively and professionally. Maintained store organization and cleanliness to enhance shopping experience.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed. Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions. Followed policies and procedures to meet or exceed established performance requirements.
Home Health Caregiver
Better Home Health Care
Rockville Centre
04.2018 - 01.2019
- Provided personal care assistance to clients in daily activities and hygiene.
- Administered medications according to prescribed schedules and guidelines.
- Documented patient progress and reported changes to healthcare professionals.
- Assisted clients with mobility and transfers using proper safety techniques.
- Coordinated transportation for clients to medical appointments and community events. Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
Sales Associate
Macys
Garden City
04.2015 - 06.2017
- Assisted customers in finding clothing and accessories to enhance their shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Processed transactions efficiently at the cash register while ensuring accuracy.
Education
New Milford High School
New Milford, CTSkills
- Customer relationship management
- Sales techniques
- Product knowledge
- Cash handling
- Team collaboration
- Documentation accuracy
- Problem solving
- Time management
- Outgoing personality
- Teamwork and collaboration
- Goal oriented
- Hospitality and accommodation
- Contact follow-up
- Conflict resolution
- Problem-solving
Languages
English
Full Professional
References
References available upon request.
Timeline
Administrative Assistant
Administrative Resource Options
07.2025 - Current
Home Health Caregiver
Alvita Home Care
04.2023 - 05.2025
Traffic Control Flagger
AFTC
03.2022 - 03.2023
Sales Associate
Old Navy, Gap
09.2021 - 02.2022
Customer Service Associate
Levi’s
03.2019 - 07.2021
Home Health Caregiver
Better Home Health Care
04.2018 - 01.2019
Sales Associate
Macys
04.2015 - 06.2017
New Milford High School