Customer-oriented professional with years of experience building relationships whether it be in Food and Beverage service or retail it goes hand in hand providing guests with exceptional and efficient service.
Overview
14
14
years of professional experience
Work History
Server
Ruby Tuesday Hawaii
Honolulu, HI
02.2017 - 10.2024
Collaborated with other restaurant staff members to ensure efficient operations.
Garnished dishes and beverages to serve visually appealing menu items.
Arranged place settings with clean tabletops, napkins and tableware to prepare for incoming guests.
Displayed enthusiasm and knowledge about menu and products.
Floral Designer
Sweet Floral Symphony (Owner)
Honolulu, HI
01.2017 - 10.2024
Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Created unique designs for special occasions such as weddings, birthdays, funerals, baby showers, and Holidays.
Created tabletop and various other custom arrangements or pieces.
Created custom bouquets using a variety of fresh flowers and foliage.
Server/Bartender
IRONS Table and Tavern
Honolulu, HI
01.2016 - 01.2017
Mixed and served handcrafted drinks
Provide guests with quick and efficient service
Bar Managing
Server/Bartender
Schooners Restaurant
Pearl Harbor, HI
06.2010 - 01.2016
Banquet Captain: Provide personal service to make our clients events more memorable
Provide exceptional and attentive service to Military personnel, tourists, and locals
Mix and serve Quality cocktails and nonalcoholic beverages.
Education
Associate of Arts - Music Education
Kapiolani Community College
Honolulu, HI
01-2004
High School Diploma - Travel Industry and Tourism Academy
W.R. Farrington High School
Honolulu, HI
01.2002
Skills
Upselling
Customer needs assessment
Excellent communication skills
Guest relations
Calm demeanor
Team support and assistance
Timeline
Server
Ruby Tuesday Hawaii
02.2017 - 10.2024
Floral Designer
Sweet Floral Symphony (Owner)
01.2017 - 10.2024
Server/Bartender
IRONS Table and Tavern
01.2016 - 01.2017
Server/Bartender
Schooners Restaurant
06.2010 - 01.2016
Associate of Arts - Music Education
Kapiolani Community College
High School Diploma - Travel Industry and Tourism Academy