Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emanuel Mondragon

Springdale

Summary

Dynamic crew member with proven expertise at McDonald's, excelling in customer service and teamwork. Enhanced customer satisfaction by 20% through efficient multitasking and initiative. Skilled in time management and performance improvement, consistently maintaining a clean and safe environment. Trained new staff, fostering a collaborative and disciplined work culture.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
12.2023 - 10.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

N/A - N/A

Springdale High School
Springdale, AR

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cleaning
  • Self-discipline
  • Initiative and Self-motivation
  • Heavy lifting

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

McDonald's
12.2023 - 10.2024

N/A - N/A

Springdale High School
Emanuel Mondragon