Emarilys Diaz Fuentes
Orlando,FL
Summary
Team player and efficient communicator, with skills in customer service and problem-solving. Bilingual proficiency in English and Spanish.
Overview
4
4
years of professional experience
Work History
Crew Member
Firehouse Subs
10.2022 - Current
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Crew Member
Freddy's Frozen Custard & Steakburgers
11.2020 - 02.2021
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared desserts, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Clinical Psychology
University of Central Florida
Orlando, FL05.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Languages: English & Spanish
- Microsoft Word
- Power Point
- Google Docs
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Firehouse Subs
10.2022 - Current
Crew Member
Freddy's Frozen Custard & Steakburgers
11.2020 - 02.2021
Bachelor of Science - Clinical Psychology
University of Central Florida
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