Emelia Marquis
Dunkin' Donuts
MANCHESTER,NH
5
years of professional experience
Dedicated crew member with a strong focus on customer engagement and satisfaction. Proven ability to handle multiple tasks efficiently while maintaining high-quality service.
Work History
Crew Member
4 Years 6 Months- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated coffee machines and equipment, maintaining cleanliness and adherence to safety standards.
- Assisted in training new crew members on operational procedures and customer engagement techniques.
- Executed accurate cash handling and register operations, enhancing transaction efficiency.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Retail Sales Associate
7 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with company standards.
- Processed transactions efficiently using POS systems, minimizing customer wait times.
- Collaborated with team members to implement promotional strategies, increasing sales visibility.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Clear communication
Attention to detail
Customer engagement
Timeline
Crew Member
Dunkin' Donuts
02.2022 - CurrentRead More
Retail Sales Associate
Walmart
07.2021 - 02.2022Read More
Manchester School of Technolgy
High School Diploma
Read More