Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emely Carias

Stamford,CT

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Service Representative

RPM Raceway
06.2022 - Current
  • Handled customers inquiries and suggestions courteously and professionally
  • Answered constant flow of customer calls with minimal wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services, and company information
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints
  • Participated in team meetings and training sessions to stay informed about product updates and changes
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences

Crew Member

Chipotle
03.2021 - 11.2021
  • Worked front counter and other areas.
  • Worked with coworkers well and learned from more experienced workers.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

J M Wright Technical High School
Stamford, CT
06.2022

Skills

  • Time Management
  • Reading Comprehension
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Independent Judgement
  • Positive Customer Engagement
  • Active Listening
  • Calm Under Stress
  • Teamwork and Collaboration
  • Adaptable and Flexible

Certification

  • CNA - Certified Nurse Assistant

Languages

Spanish
Limited Working

Timeline

Guest Service Representative

RPM Raceway
06.2022 - Current

Crew Member

Chipotle
03.2021 - 11.2021

High School Diploma -

J M Wright Technical High School

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Emely Carias