Skilled team player with a strong background in patient service. Quick learner with exceptional computer abilities. Smoothly handles challenges with a calm approach. Organized and reliable with the ability to work both independently and with a team.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Colton Helal Oral Surgery
Norwell, Massachusetts
08.2023 - Current
Scheduling appointments.
Insurance verifications and collecting copays.
Answering and directing all phone calls.
Organizing patient charts.
Data entry.
Front Desk Receptionist
Dr.Garber/Mass OMS
Quincy, Massachusetts
10.2022 - 07.2023
Scheduling appointments for patients.
Answering phones.
Data entry.
Insurance verifications and collecting copays.
Front Desk Receptionist
Hingham Endodontics
Hingham, MA
03.2020 - 05.2022
Schedule and confirm appointments.
Handle all phone calls and relay messages promptly.
Insurance verifications and collecting copays.
Patient Access Representative
Signature Healthcare
Brockton, MA
10.2015 - 03.2020
Cross trained to register patients for surgery, lab work, and in the emergency department.
Answered telephones promptly and routed calls to the appropriate locations.
Insurance verifications and collecting copays.
Provided front desk support and customer service satisfaction to patients, with courtesy, respect, and professionalism.
Handled important paperwork such as health care proxies.