Emely Estrella
Sage Ventures
LAUREL,MD
1
Language
7
years of professional experience
Dynamic leasing professional skilled in developing and implementing strategic marketing initiatives. Adept at analyzing market trends to optimize rental pricing and increase property visibility, contributing to sustained occupancy growth.
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Diligent Assistant Property Manager with proven track record in property management, overseeing maintenance, tenant relations, and lease agreements. Successfully managed multiple properties, ensuring high occupancy rates and tenant satisfaction. Demonstrated expertise in conflict resolution and financial management.
Work History
Assistant Property Manager
1 Month- Assisted in managing lease agreements, ensuring compliance with property regulations and standards.
- Streamlined operational processes, resulting in improved efficiency for property management tasks.
- Developed and maintained relationships with vendors to optimize service delivery for property maintenance.
- Coordinated tenant communications to enhance resident satisfaction and address concerns promptly.
- Implemented marketing strategies that increased tenant retention and attracted new residents to properties.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Leasing Manager/Assistant Community Manager
1 Year 3 Months- Developed and implemented marketing strategies, increasing property visibility and attracting prospective tenants.
- Directed leasing operations, enhancing tenant satisfaction through effective communication and relationship management.
- Oversaw lease negotiations, securing favorable terms while ensuring compliance with company policies and local regulations.
- Analyzed market trends to set competitive rental rates, optimizing occupancy levels across properties.
- Streamlined leasing processes, improving tenant experience by reducing turnaround times for prospective tenants.
- Coordinated property tours and open houses, enhancing prospective resident engagement and interest.
- Developed and implemented marketing strategies to enhance property visibility and attract prospective tenants.
- Oversaw leasing operations to maximize occupancy rates and streamline tenant onboarding processes.
Leasing Manager
1 Year 3 Months- Led leasing operations to optimize occupancy rates and improve tenant satisfaction through targeted strategies.
- Developed strategic marketing initiatives that increased property visibility and attracted qualified prospective tenants.
- Conducted market research to analyze rental trends and inform competitive pricing strategies.
- Mentored junior leasing agents to strengthen negotiation skills and elevate customer service standards.
Leasing Consultant
4 Years 8 Months- Conducted property tours for prospective tenants, showcasing key amenities and community features to enhance leasing opportunities.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Partnered with marketing team to create promotional materials, boosting property visibility and attracting potential tenants.
- Conducted market analysis to assess rental rates and improve competitive positioning of properties.
- Trained new leasing staff on procedures and customer service best practices, ensuring consistent service quality and operational efficiency.
Education
High School Diploma
Skills
Property management
Affordable housing compliance
Fair housing laws
Closing ratios
Maintaining occupancy levels
Operational reporting
Document management
Report writing
Marketing expertise
Social media marketing
Community engagement
Tour management
Property tours and inspections
Resident relations
Administrative support
Strong communication skills
Professional communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
Sage Ventures
2026.07 - CurrentRead More
Leasing Manager/Assistant Community Manager
Kettler Management
2025.04 - 2026.07Read More
Leasing Manager
UIP Management
2024.01 - 2025.04Read More
Leasing Consultant
Kay Management
2019.06 - 2024.02Read More
SpringBrook
High School Diploma
Read More