Emely Lopez
Dallas,TX
Summary
Highly organized and personable administrative professional with experience supporting luxury multifamily communities through leasing operations, office administration, resident relations, documentation management, and marketing support. Recognized as a Million Dollar Club Recipient for exceptional leasing performance and known for building strong client relationships, managing multiple priorities, and maintaining organized business operations. Seeking opportunities in administration, operations, marketing, or corporate support where strong communication and organizational skills can contribute to business success.
Overview
5
5
years of professional experience
Work History
Leasing Professional
Bell Partners
Richardson, TX
01.2025 - Current
- Managed full leasing lifecycle, conducting tours, processing applications, preparing leases, facilitating move-ins, following up with residents, maintaining documentation, overseeing office operations, executing marketing initiatives, organizing resident events, and collaborating with onsite teams to enhance tenant satisfaction.
- Recognized in Million Dollar Club for outstanding leasing performance, contributing to increased occupancy rates and resident retention.
- Organized community events to enhance resident engagement and satisfaction.
- Performed administrative duties such as filing paperwork or answering phone calls from potential renters.
Leasing Professional
Willow Bridge
Dallas, TX
12.2023 - 12.2024
- Guided prospective residents through leasing process, conducted informative tours, processed applications and leases, ensured compliance and organized resident files, coordinated maintenance requests, supported marketing campaigns and resident events, and assisted with daily office operations.
- Organized community events to enhance resident engagement and satisfaction.
- Implemented marketing strategies to attract new tenants and promote vacancies.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
Administrative Assistant
Topgolf
The Colony, TX
08.2023 - 11.2023
- Assisted leadership with scheduling, internal communications, documentation management, and office organization while maintaining accurate business records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Guest Experience Specialist
Topgolf
Dallas, TX
01.2021 - 08.2023
- Provided exceptional guest service, resolved concerns with professionalism, collaborated with teams to enhance guest experiences, and upheld high operational standards.
- Implemented best practices for efficient guest interactions and experiences.
- Provided customer service support to guests regarding reservations, inquiries, complaints and issues.
Education
High School Diploma -
L.V. Berkner High School
Skills
- Administrative Support
- Office Administration
- Operations Coordination
- Customer Relationship Management (CRM)
- Marketing Support
- Event Planning & Coordination
- Documentation Management
- Calendar Management
- Project Coordination
- Report Preparation
- Data Entry
- Microsoft Office Suite
- Google Workspace
- Lease administration
- Event organization
- Problem Resolution
- Organization
- Time Management
- Team Collaboration
Accomplishments
- Million Dollar Club Recipient
Languages
- Spanish
- English
Timeline
Leasing Professional
Bell Partners
01.2025 - Current
Leasing Professional
Willow Bridge
12.2023 - 12.2024
Administrative Assistant
Topgolf
08.2023 - 11.2023
Guest Experience Specialist
Topgolf
01.2021 - 08.2023
High School Diploma -
L.V. Berkner High School