Emerance Kasongo
Taylorsville,UT
Summary
Adept at multitasking and organization, I enhanced client quality of life at Visiting Angels Home Care through compassionate elderly care and effective problem-solving. Demonstrated strong time management and communication skills, fostering significant improvements in client satisfaction and operational efficiency. My approach blends respect, compassion, and a commitment to excellence.
Overview
2023
2023
years of professional experience
Work History
Caregiver
Visiting Angels Home Care
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Built strong relationships with clients to deliver emotional support and companionship.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Nanny
In Home Nanny
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Built positive and nurturing environments to support child social and emotional growth.
Lowes Customer Service
Lowes Home Improvment
Murray, UT
04.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
Associate Of Arts And Sciences - Marketing And Communication
Salt Lake Community College
Salt Lake City, UT05.2023
Skills
- Appointment scheduling and calendar management
- Answering phones and customer service
Communication and patient interaction
Multitasking in a fast-paced environment
Attention to detail (for charting, insurance, and patient care)
Problem-solving and adaptability
Empathy and patience when dealing with nervous patients
Languages
Swahili
Native or Bilingual
French
Limited Working
Timeline
Lowes Customer Service
Lowes Home Improvment
04.2021 - 06.2022
Caregiver
Visiting Angels Home Care
Nanny
In Home Nanny
Associate Of Arts And Sciences - Marketing And Communication
Salt Lake Community College