Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
34
34
years of professional experience
Work History
Emerging Store Manager
Walgreens
09.2016 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Student Nutritionist Assistant
Anchorage School District ASD
09.2016 - 01.2018
Supported the development of menu plans for specialized populations, such as individuals with food allergies or specific medical conditions.
Acted as a liaison between clients, registered dietitians, and medical professionals to improve overall communication regarding treatment plans.
Coordinated with food service staff to ensure that dietary restrictions and preferences were accommodated for clients in various settings.
Facilitated nutrition workshops, empowering attendees to make informed choices about their health and wellbeing.
KF Security And Investigation Agency
Jenher John Gundran
12.1990 - 05.2016
Oversaw inventory control processes, reducing thefts and losses within the organization.
Liaised with external vendors for maintenance of security systems, ensuring optimal functionality at all times.
Enhanced security measures by conducting regular risk assessments and implementing appropriate protocols.
Supervised a team of security officers, fostering professional development and consistent performance improvements.
Monitored CCTV footage, ensuring prompt response to potential threats or security breaches.
Provided expert guidance in developing workplace safety policies, resulting in decreased accident rates.
Managed access control systems to maintain a secure environment for employees and visitors.
Maintained detailed records of security incidents, contributing to the development of effective preventive strategies.
Operation Manager Daewoo Phillipines
Mr Shin Khan
09.1994 - 09.1996
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
JMVC Auction Center
Mr David Tan
09.1992 - 09.1995
Optimized loading procedures for safe transportation of various types of merchandise without compromising quality or timeliness of delivery.
Assisted in auction set-up by organizing inventory, labeling items, and arranging displays for optimal presentation.
Ensured timely delivery of auction items by efficiently navigating routes and prioritizing tasks.
Maintained excellent vehicle condition through regular inspections, cleaning, and preventive maintenance.
Manager / Lead Mechanic
Mr Renato Tan
09.1990 - 09.1993
.
Education
Security Management And Supervision - Basic Accounting/ Marketing Management
Civil Security Group SOSIA
Camp Crame Manila Philippines
Marketing Management -
Holy Angel University
Philippines
04.1986
I
I
Languages
English
Elementary
Timeline
Emerging Store Manager
Walgreens
09.2016 - Current
Student Nutritionist Assistant
Anchorage School District ASD
09.2016 - 01.2018
Operation Manager Daewoo Phillipines
Mr Shin Khan
09.1994 - 09.1996
JMVC Auction Center
Mr David Tan
09.1992 - 09.1995
KF Security And Investigation Agency
Jenher John Gundran
12.1990 - 05.2016
Manager / Lead Mechanic
Mr Renato Tan
09.1990 - 09.1993
Security Management And Supervision - Basic Accounting/ Marketing Management