Emersyn Priske-Rieck
Hampton,IA
Summary
Dedicated 911 Dispatcher with expertise in crisis management and incident prioritization. Proven ability to maintain clear communication under pressure while ensuring public safety. Years of experience in customer service and public safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Franklin County Sheriffs Office
Hampton, IA
12.2021 - Current
- Coordinated emergency response efforts with law enforcement and medical services to ensure public safety.
- Managed high-volume incoming calls, accurately assessing situations and dispatching appropriate resources.
- Utilized CAD software for real-time tracking of incidents and resource allocation.
- Provided critical support during emergencies, ensuring clear communication between callers and responders.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Entered personal data including warrants
- Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Hampton Dumont High School
Hampton, IASkills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
- Typing speed
- Stress tolerance
- Memory retention
- Data entry proficiency
- Map reading skills
- Crisis management
- Incident prioritization
- Public safety awareness
- Information gathering and relay
Certification
- EMD - Emergency Medical Dispatch
- CPR
- FEMA
- 40hr Telecommunicator School
- Jail School
- Med Management
- NCIC
Languages
English
Timeline
911 Dispatcher
Franklin County Sheriffs Office
12.2021 - Current
High School Diploma -
Hampton Dumont High School