Emily Barreiro
Lake Wales,FL
Summary
Dedicated nursing student currently working toward Bachelors in Nursing Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills. I am in my second semester of nursing school, and would like to work in the medical field to get a overview of working as a nurse. As well as extended my knowledge as well as practice the skills I have learned and will continue to learn.
Overview
3
3
years of professional experience
Work History
Receptionist
Hampton Inn By Hilton
01.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
High School Diploma -
Lake Wales Senior High School
Lake Wales, FL05.2020
Associate of Arts - General Studies
Polk State College
Winter Haven, FL05.2022
Skills
- Data Entry
- Organization Skills
- Telephone Skills
- Information Protection
- Customer and Client Relations
- Time Management
- Attention to Detail
- Excellent Communication
- Professionalism
- Active Listening
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Hampton Inn By Hilton
01.2021 - Current
High School Diploma -
Lake Wales Senior High School
Associate of Arts - General Studies
Polk State College
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