Emily Benitez
Yuma,AZ
Summary
Dedicated Crew Member with a proven track record at McDonald\'s, excelling in customer service and teamwork. Adept at enhancing customer satisfaction through meticulous attention to cleanliness and proactive engagement. Skilled in cash handling and safe food practices, contributing to a significant sales increase through effective upselling and promotion of specials. And I am also bilingual, very fluent in Spanish and English
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald’s
08.2022 - Current
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Assisted other team members to achieve goals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Vista Alternative High School
3150 S Avenue A Building CSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Safe food handling
- Safety awareness
- Basic math
- Verbal and written communication
- Drive-thru operations
- Food preparation
- Heavy lifting
- Store opening and closing
- Crew leadership
- Safety
- Menu memorization
- Supplies monitoring and restocking
- Cooking
- Food running
- Housekeeping
Timeline
Crew Member
McDonald’s
08.2022 - Current
Vista Alternative High School
Similar Profiles
Jerrika ChapmanJerrika Chapman
Crew Member at McDonald’sCrew Member at McDonald’s
Rebecca HoggRebecca Hogg
Shift Manager at McDonald’sShift Manager at McDonald’s
Sushmita ThakuriSushmita Thakuri
Customer Service Representative at McDonald’sCustomer Service Representative at McDonald’s
Wail HaidarahWail Haidarah
Assisstant Manager at Mcdonald’sAssisstant Manager at Mcdonald’s
Manuel RodriguezManuel Rodriguez
Installation Technician at NDripInstallation Technician at NDrip