Emily Brown
St. Johns
Summary
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Palm Valley Outdoors Bar & Grill
08.2025 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Promoted business loyalty by fostering positive customer relationships.
- Backed up servers by checking on tables and retrieving items for guests.
Restaurant Hostess
Hurricane Grill & Wings
08.2022 - 07.2025
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
High School Diploma -
Bartram Trail High School
St. Johns, Fl05-2026
Skills
- Dining customer service
- Greeting guests
- Problem-solving
- Guest relations
- Customer service
- Task prioritization
Timeline
Restaurant Hostess
Palm Valley Outdoors Bar & Grill
08.2025 - Current
Restaurant Hostess
Hurricane Grill & Wings
08.2022 - 07.2025
High School Diploma -
Bartram Trail High School