Motivated Veterinary Technology student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Wachusett Animal Hospital and Pet Retreat
Westminster, MA
11.2023 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Updated daily log book with information about visitors entering the premises.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Knowledge of how to use Impromed
Kennel Technician
Gardner Animal Care Center
Gardner Animal Care Center, MA
08.2021 - 10.2023
Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Maintained records of animal feedings, treatments and other updates.
Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
Monitored animals for signs of illness or distress and reported to supervisor immediately.
Performed minor grooming services such as brushing fur coats and trimming nails.
Organized inventory of food, bedding supplies, toys and other items needed for animal care.
Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Provided humane treatment of all animals at all times.
Exercised dogs regularly according to individual needs.
Education
Associate of Science - Veterinary Technology
Mount Wachusett Community College
Gardner, MA
06-2025
High School Diploma -
Narragansett Regional High School
Baldwinville, MA
05-2021
Skills
Data Entry
Medical Terminology
Behavior Observation
Physical Strength
Team building
Decision-Making
Certification
CPR Certified
Timeline
Receptionist
Wachusett Animal Hospital and Pet Retreat
11.2023 - Current
Kennel Technician
Gardner Animal Care Center
08.2021 - 10.2023
Associate of Science - Veterinary Technology
Mount Wachusett Community College
High School Diploma -
Narragansett Regional High School
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