Summary
Overview
Work History
Education
Skills
volunteer
Timeline
Generic

Emily Delavega

Santee,CA

Summary

Currently pursuing a Bachelor's degree in Biology from San Diego State University, with extensive pharmacy operations experience gained at CVS Pharmacy. Joined CVS Pharmacy in August 2019 as a Front Store Clerk, quickly transitioning into pharmacy duties from October 2020 onwards. Diligently acquired licensure as a Pharmacy Technician in July 2022, demonstrating expertise in medication management, inventory control, and customer service. Thrived in fast-paced environments, excelling in team collaboration and patient interaction.


Overview

8
8
years of professional experience
6
6
years of post-secondary education

Work History

Pharmacy Technician

CVS Pharmacy
07.2022 - 09.2023
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Resolved third-party billing, computer system and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Pharmacy Associate

CVS
03.2021 - 07.2022
  • Help assist and ring out customers who are picking up their medication
  • Process prescriptions and type the prescriptions that would come into our system or the prescriptions that a patient would drop off
  • Talk to patients over the phone whether they're requesting refill or any other information
  • Answer questions insurance companies had regarding a mutual patient
  • Putting away medications and filling paperwork
  • Effectively prioritized tasks and organized workflow to increase efficiency.

Sales Associate

CVS
08.2019 - 03.2021
  • Used in-store system to locate inventory and place special orders for customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Office Clerk

Bizjet Cpa
06.2015 - 07.2018
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Monitored and tracked budgets and expenses.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Education

Some College Coursework Completed - Biology

San Diego State University
San Diego, CA
08.2018 - 05.2024

Skills

Prescription Filling

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volunteer

Volunteer at Sharp Mary Birch Hospital over summer of 2023, contributing valuable support to the Mom and Baby Unit. Responsibilities included meticulously stocking essential supplies for both mothers and infants, ensuring seamless operations and optimal patient care. Engaged in the discharge process for mothers and babies, assisting with paperwork and providing assistance as needed. Demonstrated compassion and attentiveness while attending to patient needs, fostering a comfortable and supportive environment for families during their hospital stay.

Timeline

Pharmacy Technician

CVS Pharmacy
07.2022 - 09.2023

Pharmacy Associate

CVS
03.2021 - 07.2022

Sales Associate

CVS
08.2019 - 03.2021

Some College Coursework Completed - Biology

San Diego State University
08.2018 - 05.2024

Office Clerk

Bizjet Cpa
06.2015 - 07.2018

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Emily Delavega