Anticipated customer needs and provided them with friendly, and high quality, service while upholding the companies values to ensure customer satisfaction
Actively stayed informed about latest weekly ad sales
Handled transactions that include credit, cash, exchanges, returns, and refunds to ensure accurate cash flow
Student Financial Services Assistant
Fresno Pacific University
Fresno
07.2019 - 03.2020
Collaborated with 5 team members to answer calls and emails in a timely manner
Kept students and parents informed about financial aid status and documentation procedures
Education
Bachelor Degree -
Fresno Pacific University
Fresno
03.2021
High School Diploma -
Tulare Western High School
Tulare
06.2019
Skills
Verbal Communication
Writing Skills
Punctual
Willing to Learn
Motivating
Friendly
Positive
Volunteer Experience
Student Assistant, Maple Elementary, Tulare, CA, Supported teacher by reinforcing lessons, Involved in creating a safe, and kind environment for students, Worked with students in groups and individually to improve their performance