Emily Maass

Pharmacy Technician

Rite-Aid Pharmacy

Hillsboro, OR

12.2014 - Current

Assisted pharmacists in filling prescriptions accurately and efficiently.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Inspected expiration dates on medications to confirm that only valid products were dispensed.
Organized work areas so that everything was easily accessible when needed.
Delivered outstanding customer service by addressing patient inquiries and concerns with compassion.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
Implemented and followed pharmacy protocols for medication disposal and waste management.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Monitored prescription refill requests and communicated with patients regarding their status.
Prepared prescription transfers to/ from pharmacies.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Managed filing of prescriptions, both electronically and manually.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Participated in continuing education and training to stay current with pharmacy practices and technology.
Ensured compliance with state and federal pharmacy laws and regulations.
Received written prescription or refill requests, verifying information for completeness and accuracy.
Established customer profiles and enhanced records of demographics, allergies, and medications in pharmacy computer systems.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Flagged potential side effects and allergies to prescribed medications for patients.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Inputted patient and prescription data into pharmacy software systems with exceptional attention to detail.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Cleaned and maintained equipment or work areas according to prescribed methods.
Operated cash registers to accept payments from customers.