Emily Mick
Phoenix,AZ
Summary
I consider myself a dedicated individual with highly effective problem-solving, teamwork, and communication skills. I am always reliable and consistently on-time. I am very motivated to support team goals and contribute positively to every work environment that I am a part of.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
Phoenix, AZ
08.2025 - 04.2026
- Prepared food items according to standardized recipes and safety guidelines.
- Worked front counter, drive-thru and other areas.
- Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
- Assisted in training new crew members on operational procedures and service standards.
- Operated cash register, processed transactions accurately, and handled customer inquiries efficiently.
Closer
Wendy's
Portage, IN
10.2024 - 01.2025
- Assisted in training new employees on operational procedures and customer service standards.
- Collaborated with team members to improve workflow during peak hours, enhancing overall efficiency.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Adhered to food safety guidelines and sanitation protocols, promoting a safe dining experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
Crew Member
McDonald's
Portage, IN
01.2022 - 10.2022
- Collaborated with team members to meet peak service demands during busy hours.
- Monitored inventory levels and restocked supplies to ensure smooth operations.
- Adhered to health regulations and company policies to maintain a safe working environment.
- Provided excellent customer service by addressing concerns promptly and positively engaging with guests.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Portage High School
Portage, IN06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning and sanitizing
- Cash handling
- Safe food handling
- Store opening and closing
- Point-of-sale transactions
Certification
- Food Handler license, ServSafe - October 2021 - October 2026
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
I enjoy sketching, drawing, and clothing alteration, all of which help me practice creativity and attention to detail I'm also very passionate about music and have some background in stage lighting, sound, and production!
Timeline
Crew Member
Wendy's
08.2025 - 04.2026
Closer
Wendy's
10.2024 - 01.2025
Crew Member
McDonald's
01.2022 - 10.2022
High School Diploma -
Portage High School