Emily Morris
Sugar Land,Texas
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Server
Buddakan NYC
New York, NY
03.2021 - 03.2025
- Described food items, explaining ingredients and methods upon customer request.
- Worked alongside colleagues in executing diverse gatherings.
- Increased guest satisfaction and retention by consistently delivering exceptional service.
- Acted swiftly to resolve issues after assessing customer feedback on meal quality.
- Instructed new hires on the proper steps of service to ensure quality customer experience.
Server
ABC KITCHEN
NEW YORK, NY
01.2016 - 03.2021
- Demonstrated excellent communication and interpersonal skills, both written and verbal
- Remained in control and maintained composure during high volume situations
- Ensured knowledge of all menu and beverage items, including ingredients, preparation and allergens
- Built rapport with guest with above and beyond service
- Trained new servers on proper steps of service, etiquette and how to guide the guests experience.
Education
Bachelor of Science (B.S.) Public Relations -
TEXAS STATE UNIVERSITY
SAN MARCOS, TXSkills
- Aloha and Toast POS knowledge
- Excellent Oral Communication
- Wine Service
- Special Dietary Requirements/Menu Knowledge
- Effective Customer Upselling
- Banquet Coordination
References
-Spencer Garcia, Manager, Buddakan, (347) 866-3942, Spencer.garcia@starr-restaurant.com
-Robbie Islam, General Manager, Lucy Restaurant, LLC/ABC Kitchen, (212) 475-5829, Rislam@abchome.com
Timeline
Server
Buddakan NYC
03.2021 - 03.2025
Server
ABC KITCHEN
01.2016 - 03.2021
Bachelor of Science (B.S.) Public Relations -
TEXAS STATE UNIVERSITY