Emily Mulligan
Newburgh,IN
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Evansville, IN
03.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
Manager
Showplace Cinemas
Newburgh, IN
03.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Education
High School Diploma -
Castle High School
Newburgh, IN05-2023
Some College (No Degree) -
University of Southern Indiana
Evansville, INSkills
- Item promotion
- Sales Techniques
- Guest Relations Management
- Suggestive Selling
- Exceptional customer service
- Cash Handling
- Strong Work Ethic
- Relationship Management
Timeline
Server
Texas Roadhouse
03.2023 - Current
Manager
Showplace Cinemas
03.2022 - Current
High School Diploma -
Castle High School
Some College (No Degree) -
University of Southern Indiana
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