Emily Nunez Alas
Glen Cove,NY
Summary
Dynamic and dependable professional with experience at Dunkin' Donuts, excelling in customer service and teamwork. Proven ability to multitask effectively while maintaining high standards of quality. Recognized for training new team members and enhancing operational efficiency through clear communication and attention to detail. Flexible and committed to fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin Donuts & Baskin Robbins
06.2023 - 02.2025
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Dunkin' Donuts
07.2022 - 01.2023
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Crew Member
Dunkin Donuts & Baskin Robbins
05.2021 - 12.2022
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Glen Cove High School
Glen Cove, NY06.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Attention to detail
- Flexible schedule
- Store opening and closing
- Dependable and cooperative
- Cleaning and organization
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Crew Member
Dunkin Donuts & Baskin Robbins
06.2023 - 02.2025
Crew Member
Dunkin' Donuts
07.2022 - 01.2023
Crew Member
Dunkin Donuts & Baskin Robbins
05.2021 - 12.2022
High School Diploma -
Glen Cove High School
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