Emily Prothero
Orem,UT
Summary
Adaptable and organized individual with a solid foundation in customer service and food preparation. Proven ability to collaborate with teams and manage time effectively, ready to contribute to a dynamic work environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Melty Pleasant Grove
Pleasant Grove, UT
03.2026 - Current
- Provided exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Operated kitchen equipment safely while maintaining cleanliness and organization in work areas.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Took orders, prepared meals, and collected payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Server
Solista Senior Living
Orem, UT
08.2025 - 01.2026
- Provided exceptional customer service, ensuring resident satisfaction and comfort during dining experiences.
- Maintained cleanliness and organization of dining area, promoting a welcoming environment for residents and guests.
- Collaborated with kitchen staff to ensure timely service delivery and efficient workflow during peak hours.
- Adapted quickly to changing menus and special requests, demonstrating flexibility in fast-paced environments.
- Engaged residents in conversation, fostering connection and enhancing their overall dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Intern
Grovecrest Elementary
Pleasant Grove, UT
08.2025 - 12.2025
- Assisted teachers in classroom management and organization of instructional materials.
- Supported lesson planning by preparing educational resources and supplies.
- Assisted students with assessments in individual and group sessions.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05.2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cleaning
- Cash handling
- Point of sale operation
- Willingness to learn
- Food preparation
Certification
- Early Childhood Education 1 & 2
- Teaching as a Profession
- Individual and Family Relationships
- Child Development
- Food Handlers Permit
Timeline
Crew Member
Melty Pleasant Grove
03.2026 - Current
Server
Solista Senior Living
08.2025 - 01.2026
Intern
Grovecrest Elementary
08.2025 - 12.2025
High School Diploma -
Pleasant Grove High School