Emily Queenan
Cranford
Summary
Dynamic Sales Associate with proven expertise at a Small Business, excelling in cash handling and customer service. Recognized for enhancing customer satisfaction through effective product knowledge and relationship management. Successfully managed inventory levels while fostering a welcoming environment, leading to increased customer loyalty and repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Small Business
Cranford
08.2022 - 06.2024
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Cranford High School
Cranford, NJ06-2024
Skills
- Cash handling
- Product knowledge
- Inventory management
- Customer service
- Sales techniques
- Customer relationship management
Affiliations
- In addition to my academic and professional interests, I have experience in cat sitting and babysitting. These roles have helped me develop strong responsibility, time management, and communication skills. I regularly care for pets, ensuring their safety, comfort, and well-being, and I have babysat for children of various ages, providing a safe and engaging environment. These experiences have strengthened my ability to multitask, stay organized, and build trust with both families and children.
Certification
- I am certified in CPR (Cardiopulmonary Resuscitation), which has equipped me with the knowledge and skills to respond effectively in emergency situations
References
References available upon request.
Timeline
Sales Associate
Small Business
08.2022 - 06.2024
High School Diploma -
Cranford High School
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