Emily Tanton
Silsbee
Summary
Positive, reliable, and organized individual with a friendly demeanor. Possesses knowledge of front desk operations and proficiency in customer service and office management software. Committed to creating welcoming environment and streamlining administrative processes to enhance overall efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Receptionist
Beaumont Pediatric Center
08.2022 - Current
- Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
- Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.
- Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
Dental Assistant
Gulfside Dental
08.2020 - 08.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Receptionist
Beaumont Health Care Center
01.2020 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Warren High School
Warren, TX05-2019
Skills
- Customer service focus
- Front desk operations
- Staff training
- Phone etiquette
- Multitasking and prioritization
- Attention to detail
- Reliability
- PC proficient
Certification
- CPR Certification 03/2023- 03/2025
Timeline
Lead Receptionist
Beaumont Pediatric Center
08.2022 - Current
Dental Assistant
Gulfside Dental
08.2020 - 08.2022
Receptionist
Beaumont Health Care Center
01.2020 - 08.2020
High School Diploma -
Warren High School
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