Emily Taveras
Queens,NY
Summary
Customer service-oriented professional with experience in medical reception and retail sales. Strong interpersonal and communication skills. Seeking a position in the information technology field to leverage technical knowledge and continue professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
New York Hand Surgery
01.2022 - 01.2022
- Greeted patients and visitors in a friendly and professional manner, while responding to inquiries and maintaining confidentiality
- Performed basic administrative functions such as ling, data entry, and insurance verification
- Collected copayments and other fees from patients
- Maintained a clean and organized reception area
Cashier/Sales Associate
Champion
02.2019 - 07.2020
- Greeted customers in a friendly and professional manner to provide excellent customer service
- Processed payments by totaling purchases, accepting cash, checks, and credit cards
- Stocked shelves with new merchandise and ensured item pricing accuracy
- Assisted with store inventory counts and restocking shelves Maintained a clean and orderly checkout area
Copy and Print Associate
Staples
01.2018 - 02.2019
- Managed daily operations of the copy and print center including opening/closing, customer orders, and maintaining inventory
- Utilized a variety of equipment including computers, printers, scanners, copiers, and fax machines
- Assisted customers with copy and print orders, provided quality assurance, and recommended additional services
- Handled and balanced financial transactions, encompassing cash, checks, and credit card transactions.
Education
AAS - Information Technology
Eastern Gateway Community College
2024
Skills
- Customer Service
- Interpersonal Communication
- Willingness to Learn
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Docs
- Time Management
Certification
TestOut — Certified PC Pro
Demonstrates skills in computer hardware, operating systems, networking, and troubleshooting
TestOut — Certified Hybrid Server ProCore Demonstrates skills in Active Directory and Domain Services, Windows Server File and Storage Services, Virtualization, and Networking Services
TestOut — Certified Linux Pro
Demonstrates skills in System Administration and Configuration, Storage and File System Management, Networking, Security and Access Control
Timeline
Medical Receptionist
New York Hand Surgery
01.2022 - 01.2022
Cashier/Sales Associate
Champion
02.2019 - 07.2020
Copy and Print Associate
Staples
01.2018 - 02.2019
AAS - Information Technology
Eastern Gateway Community College
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