Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Thomas

Overland Park,KS

Summary

Dynamic and dedicated professional with experience at McDonald’s, excelling in customer service and cash handling. Proven ability to train teams and optimize operations, ensuring high standards of cleanliness and efficiency. Recognized for strong problem-solving skills and a commitment to safety, contributing to a positive dining experience.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald’s
Overland Park, KS
06.2019 - Current

Operates POS cash register and drive thru, expedites orders to tables and drive thru, manages fry station, restocks fridges drink machines and condiments, cleans work station and diner

Crew Trainer

Wendy’s
Overland Park, KS
11.2018 - 03.2026
  • Trained new crew members on operational procedures and customer service standards.
  • Assisted in inventory management, optimizing stock levels for efficient operations.

Education

Bachelor of Science - Computer Science

University of Missouri, Kansas City
Kansas City, MO
05.2017

Skills

Customer service

Teamwork and collaboration

Multitasking and organization

Time management

Problem-solving

Clear communication

Cash handling

Attention to detail

Customer engagement

Taking orders

Cleaning and sanitizing

Self-discipline

Interactive communication skills

Safe food handling

Integrity and honesty

Safety awareness

Initiative and Self-motivation

Basic math

Verbal and written communication

Drive-thru operations

Food preparation

Store opening and closing

Valid Driver's license

Creativity and innovation

Inventory restocking

Order management

Menu memorization

Supplies monitoring and restocking

Food running

Beverage preparation

Housekeeping

Point-of-sale transactions

Order delivery practices

Willingness to learn

Reliability and punctuality

Task prioritization

Timeline

Crew Member

McDonald’s
06.2019 - Current

Crew Trainer

Wendy’s
11.2018 - 03.2026

Bachelor of Science - Computer Science

University of Missouri, Kansas City
Emily Thomas