Emily Vela
Kissimmee,FL
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Aquatic Nail Spa
Kissimmee, FL
05.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
Cleaning Assistant
Ocean Reef DJ
Key Largo, FL
06.2024 - 07.2024
- Thoroughly cleaned and detailed boats using a variety of cleaning materials, polishes, and waxes.
- Vacuumed carpets and upholstery in cabin areas to maintain cleanliness.
- Communicated with customers regarding their feedback on test results and performance levels of their boats.
Customer Service Cashier
Equiportcom
Quite
07.2023 - 08.2023
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Assisted customers with locating merchandise within the store.
- Welcomed customers, offering assistance to help find store items.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Education
Osceola High School
Kissimmee, FLHigh School Diploma -
UE JJ Rousseau
Quito ECSkills
- Office Organization
- File Organization
- Administrative Support
- Correspondence drafting
- Project Management
- File Management
- Customer Service
- Cash Handling
- Appointment confirmation
- Hospitality services
- Filing and sorting
- Package and mail receipt
- Scheduling
- Office supplies ordering
- Call Routing
- Inventory Control
- Front Office Management
Languages
English
Professional
Spanish
Full Professional
French
Elementary
Timeline
Cleaning Assistant
Ocean Reef DJ
06.2024 - 07.2024
Front Desk Receptionist
Aquatic Nail Spa
05.2024 - Current
Customer Service Cashier
Equiportcom
07.2023 - 08.2023
Osceola High School
High School Diploma -
UE JJ Rousseau