Emily Waite
Midland,MI
Summary
I am a very outgoing person and aim to put a smile on anyone’s face. Honesty is important to me however I prefer transparency, meaning if something goes wrong or a customer is unhappy with their experience I will approach my boss and explain the situation. I’m very good with time management and punctuality. I always strive to improve and take advantage of any opportunity of growth. I am an extreme people person and love meeting and working with new people. I believe that I am a very hard worker, I’ve overheard nothing but good things about my strong work ethic and my want to work.
Overview
4
4
years of professional experience
Work History
Crew Member
Dairy Queen Grill & Chill
Midland, MI
05.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Farm Hand
Townsend Clydesdales & Carriage
08.2021 - 01.2023
- Assisted in the establishment of pens and enclosures.
- Walked for extended periods to ensure smooth event operations.
- Managed setup and breakdown of event pens.
- Prepared and unprepared horses for riding sessions.
- Carried out daily farm tasks such as feeding animals, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, and off-road vehicles.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Maintained a consistent daily routine.
- Transported feed weighing up to 50lbs.
Farm Hand
Over and Under Saddle LLC
Midland, MI
08.2023 - 12.2023
- Managed daily feeding schedules.
- Managed daily relocation of horses to appropriate locations.
- Maintained consistent water supply for horses.
- Coordinated with coworkers to implement updated feeding schedules.
- Developed cooperative relationships across different groups.
- Upheld standards of cleanliness and organization.
- Demonstrated resilience by working effectively in diverse weather scenarios.
- Handled 50lb feed bags as required.
- Replaced old bedding with fresh materials to ensure comfort and hygiene.
Pizza Maker
Gordonville Grocery
Midland, MI
04.2024 - 12.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Verified details in custom orders for quality assurance.
- Created various food items.
- Maintained cleanliness and sanitation standards during shifts.
- Partnered with coworkers to implement variable scheduling.
Crew Member
Mitten Made Cafe
Midland, MI
01.2025 - Current
- Formulated detailed work schedules for team members.
- Delivered comprehensive training to enhance skills of new team members.
- Designed diverse dishes for menu enhancement.
- Contributed to merchandise inventory process.
- Designed diverse menus.
- Created organized cleaning plans.
- Assisted in transporting groceries and products.
- Assisted in food preparation.
- Upheld sanitation standards.
- Ensured consistent stock availability.
- Provided friendly greetings to customers.
- Expanded market reach by driving sales efforts.
- Ensured store security and readiness at opening and closing times.
Education
Link Learning
Merrill, MISkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Flexible schedule
- Integrity and honesty
- Heavy lifting
- Learning agility
- Store opening and closing
- Crew leadership
I am always aiming to learn and improve in my positions going above and beyond as much as possible and always strive to make customers and teammates happy when I’m in their presence
Timeline
Crew Member
Mitten Made Cafe
01.2025 - Current
Pizza Maker
Gordonville Grocery
04.2024 - 12.2024
Farm Hand
Over and Under Saddle LLC
08.2023 - 12.2023
Farm Hand
Townsend Clydesdales & Carriage
08.2021 - 01.2023
Crew Member
Dairy Queen Grill & Chill
05.2021 - 12.2021
Link Learning